Dear Sirs,
Please allow me to extend my congratulations. To my surprise the purchase of the SUV went smooth and professional. It was a pleasure to talk to your staff. You gave me the breaks I needed. A further surprise happened today, as I took the vehicle in for maintenance. The vehicle was clean, the engine looked like new, and all the fluids and filters were checked or replaced by you. The transmission fluid and the motor oil apparently had been changed.
It truly has been a pleasure doing business with you. Be assured that I will recommend your firm with all my friends.
Thank You
Peter Klien
Westbank B.C.